Most Popular Articles
Trending Business News Nysc to Partner Utiva Technologies for Corps Empowerment.
NYSC and Utiva have entered a strategic partnership to enhance the employability of young Nigerian graduates.

According to a recent publication by the National Youth Service Corps official handles, it has stated its readiness to partner UTIVA Technologies Ltd in order to empower Corps Members with modern o...

Customer Service Management Understanding the Role of Call Centre Calibration In Improving Customer Service Delivery
Call centre calibration is one of the effective tools for ensuring quality customer service deliver in the call room.

One of the major strategies to delivering consistent and superb customer service through a call center is to regularly engage in a systematic call calibration process.

In these sessions, ca...

Trending Business News Nigerian Graphic Designer Proposes New Look for Whatsapp Messaging app
To shoot your shot, you have to be bold enough!

A 20-year old Nigerian graphic designer, Joshua Okoro, is trending on twitter for proposing a new look for the Whatsapp Messaging App.

The Kano state born freelancer did a dark mode design...

Customer Service Management How to Drive Customers' Loyalty with Customer Service Empathy
Customer service empathy is one way to build bonds with your customers and improve your brand loyalty across boards.

Customer service empathy reflects your ability to understand and connect with  customer's feelings, even if you are unable to resolve the problem.

This implies th...

Inspiration Why Now Is the Right Time to Own an online Business
If you've ever wanted to run your own online business, this is a great time to do so.

This article is generated from a pool of online resources and hence do not refer to the opinions of IABC Africa or its Management.

Many a time "you've considered running a business...

Inspiration Self - Determination
Survival, they say, is for the fittest. In a world where it takes fitness to survive, self – determination is key to developing such fitness.

The earth is being marched upon by over 7 billion people, a number which is over 200% of its inhabitants in a century past. Excellence and distinctions are micro – factors in being distinguis...

Inspiration The Chinese Bamboo Tree and the Zimbabwean app Developer: the Difference Is In the Perspective
Excellence in business goes beyond just motivation, it requires adequate business education.

I am both – a motivational speaker and a business coach. I have learned the huge lesson of drawing the line between both. Motivation is good for take-off, continued growth, and sustenance of...

Investment 7 Things to Know about african Business Market
To invest profitably in one of the fastest growing markets in the world, one needs to be well informed about its business environment.

Without any doubt, the African Business Environment is one of the fastest-growing markets across the world, and it attracts lots of Foreign Direct Investment, particularly in Niger...

Africa's Economy Why You Should Invest In africa
Africa is fast rising and only those who invest now will benefit later.

The best time to invest in Africa is now; it is however disheartening that foreign investors have not move into the continent, as quickly as expected because foreign investment decisions are often...

Personal Development Personal and Business Development: a Path Through Failure
In personal or business development you have to always be willing to learn, take a risk, and never be afraid of failure because it is inevitable.

If you can recall when you were learning to ride a bicycle — how you kept falling and getting back on the bicycle. Then you finally learned how to ride, and immediately started learning some...